Our

FAQ

1. What is UMSS?

UMSS is a cloud-based platform built for Ontario home builders. It helps manage warranty claims, Tarion deadlines, inspections, customer care, and tech audits—all in one place. Unlike traditional software, UMSS is designed by people with real builder experience, so it fits naturally into your daily work.

UMSS connects directly with Tarion in real time. Forms are downloaded automatically with no manual data entry or field mapping. That means your team stays compliant, avoids errors, and saves hours of admin time.

Yes. Whether you’re tracking hundreds of items across multiple projects or managing a smaller workload, UMSS makes it easy. Features like bulk updates, mass trade assignments, and automated work orders save your team hours every week.

No. UMSS is built to be intuitive and easy to use. Plus, we don’t just hand you the software—we guide you through onboarding, provide hands-on training, and support your team until everyone feels confident.

Yes. Trades can receive work orders, reports, and updates through links—no additional logins or licenses needed. This makes it simple to keep everyone on the same page.

UMSS centralizes all homeowner information—APS, décor selections, contacts, and timelines—and automates milestone updates. It also helps create professional newsletters and reminders, so your customer care team looks organized and professional at every step.

Yes. From Quality Inspections (QIs) to Pre-Delivery Inspections (PDIs), UMSS makes inspections easier. You can capture photos and notes on mobile, auto-generate reports, and share them instantly with homeowners and trades.

We offer simple, transparent pricing: $500 USD per user, per month with unlimited projects and homes. Every user gets full access to all features—no hidden costs or complicated packages.

UMSS can replace outdated tools and spreadsheets, or work alongside your existing systems. Since it’s cloud-based, setup is fast and does not require expensive IT infrastructure.